Congolese Integration Network (CIN) supports Congolese integration into
American society by providing access to critical resources. We provide support to Congolese refugees and immigrants to help increase housing and income stability, address language barriers, access information, and build community and family relations. Through our services and support, our community members gain skills and resources to make successful transitions in the future, lower their risk of homelessness, boost resilience, improve well-being and reduce poverty.
Job Title: Youth Navigator
Reports to: Youth Program Manager/Director
Overtime Status: Non-Exempt
Date: September 1 - until filled
1. Assess youth/young adults ages 12-24 to determine eligibility for the program by utilizing the appropriate forms and guidelines
2. Capture and collect relevant information and documents pertaining to participants
3. Determine the appropriate action plan.
4. Monitor the progress of each action item and update or modify as necessary
5. Monitor the progress of the participant’s school performance to gauge success
6. Work closely with key stakeholders including the participant’s family members, community leaders, schools, teachers, employers, etc., to provide the necessary support and advocacy to assist the youth/young adults to achieve success
7. In collaboration with the Youth Support Program Manager and Community Outreach Specialist, develop or modify strategies to engage more participants
8. In collaboration with the Youth Support Program Manager and Community Outreach Specialist, develop extracurricular activities that are necessary to promote participants engagement in their community and to build strong community connectedness and identity.
9. Assist the Youth Support Program Manager to design and implement youth enrichment activities to develop soft skills and hard skills that are important to achieve success in life
10. Aid participants to remove barrier and assess participants to determine the need for direct financial support
11. Connect youth and families to third party providers as needed
12. Act as a coach and mentor to youth/young adult participants and provide guidance and support
13. Promote education in all aspect of the program and promote higher education among high school youths
14. Attend program meetings
15. Keep a clean work environment
16. Conduct home visits
17. Build trust with clients
18. Document all interactions with clients in case notes
19. Update database weekly
20. Attend community/stakeholder
21. Other duties as assigned
- Associate degree in human services, and 2 years professional experience in human services, or an equivalent combination of education and experience.
- Fluent in English and one of the Congolese languages
- Experience working with youth and young adults.
- Familiarity with the public school system
- Familiarity with public resources
- Excellent organizational, case management and customer service skills
- Ability to work independently and as part of a team.
- Maintain program participant files according to standards, ensuring that all necessary documentation is completed
- Demonstrated computer skills including knowledge of Excel, word processing and email programs.
- Some knowledge of public school system requirements
- Ability to communicate effectively, both verbally and in writing, with individuals from a wide range of cultural backgrounds
- Must have own transportation, a valid Washington state driver’s license, and ability to travel to multiple sites for meetings.
- Bachelor’s degree
- Experience working with youth and young adults who have high barriers to completing school successfully.
- Experience working with youth/young adults at imminent risk of entering the juvenile system.
- Experience working with youth/young adults with prior or existing juvenile system involvement.
- Extensive knowledge of community resources including employment and training
- Basic level MS Office software (Outlook, MS Word, Excel); Data entry skills.
- Bilingual strongly preferred, fluent in English, French, Swahili, Lingala.
- Valid WA State Driver’s License, current automobile insurance, ability to use personal vehicle for CIN outreach activities.
- Ability to address difficult client situations.
- Ability to work in a non-judgmental way with individuals from different countries and varied socio-economic backgrounds.
- Understanding of issues facing Congolese’s and refugees and immigrants from Sub-Saharan Africa.
- Strong communication (verbal and written) and organization skills.
- Ability to handle multi-priorities.
Office environment primarily sitting at a desk with computer and telephone use. Travel in South king County and greater Seattle area for meetings, events and clients home visit. Physical Requirements
Driving one’s own car is required to attend meetings and events and to do home visits. Must be able to occasionally lift and move up to 20 pounds.
- Weekly case notes, and monthly cumulative report the first day of each month to the Youth Program Manager/Director
- Daily reports depending on cases, importance, and urgency of the issues.
- Following up with clients, reporting client progress. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Job type: Full-time
Salary: *** per hour
- Dental insurance
- Health and vision insurance
- Paid time off
- Paid Family and Medical Leave
- Retirement Plan
- Life Insurance
Application period will remain open until position is filled, with applications and interviews occurring on a rolling basis.
As an equal opportunity employer, CIN is committed to a diverse, multi- cultural work environment. CIN does not discriminate in employment based on age, race, creed, gender, religion, marital status, veteran’s status, national origin, disability, or sexual orientation.
Schedule and Worksite: This position works full-time Monday – Friday during standard business hours. There may be situations where the employee is required to work on the weekend. The supervisor will communicate with the employee. The work location is in person at the CIN office, 19550 International Blvd suite 103, Sea-Tac, WA, 98188.